25+ Complaint Letter to Bank – Check Sample, Tips, Examples

Complaint Letter to Bank Format – A Complaint letter is written in which someone reports a bad experience to complain. how to write a complaint letter to bank manager also available them on our website. Sample complaint letter format to bank for poor service. So, read the complete article to know more about Complaint Letter to Bank

Complaint Letter to Bank – Sample, Format & Writing Tips  

Letter NameComplaint Letter to Bank
Category NameComplaint Letter
Purpose / SubjectComplaint Letter to Bank
Important Points
  • Have to mention the reason for the complaint.
  • Name of the card number, name of the account, details.
Where to add “To”Top[Format Type Letter]
Where to add “From”Either[Top or Bottom]
Sample LetterWord Document

Also Read: 21+ Loan Closure Letter Format Sample PDF Download Examples

What is Complaint Letter to Bank?

A complaint Letter to Bank is written when the customer of a bank is having problems with his/her account or with the service of the bank. A bank customer has a right to bring to the attention of the bank authority. 

What does Complaint Letter to Bank contain?

Complaint Letter to Bank contains to resolve the problem, consider writing a complaint letter. This complaint letter is most important which helps to preserve any legal rights you may have in the situation, and lets the company know you’re serious about pursuing the complaint. 

Complaint Letter to Bank Example

Here’s an example of Complaint Letter to Bank:

Date:

To,

Name _________________________

Address ______________________

Subject: 

From,

Name _________________________

Address _______________________

Dear ______________________,

I am one of your clients for the past two years. I wish to bring to your notice that I am facing a problem with my account. I submitted my request letter. But, I didn’t get any response from the bank. I kindly request your staff to kindly sort out my problem. 

And, below are my account details which have been mentioned for you to check and clear my problem.

My account details are:

Name ___________________

Account No ____________________

Type of Account __________________

I am also enclosing a copy of my documents as proof for your reference. 

Yours Sincerely,

Name _________________________

Complaint Letter to Bank Sample Format

Draft a formal complaint letter to your bank addressing a specific issue, providing details of the problem, your attempts to resolve it, and expectations for resolution. Attach relevant documents and express the need for a prompt response.

[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

[Bank Name]
[Bank Address]
[City, State, Zip Code]

Subject: Formal Complaint Regarding [Nature of the Complaint]

Dear [Bank Manager’s Name],

I hope this letter finds you well. I am writing to express my dissatisfaction and disappointment regarding an issue I have encountered with your bank. My account details are as follows:

  • Account Holder’s Name: [Your Full Name]
  • Account Number: [Your Account Number]
  • Date of Incident: [Date]

Nature of the Complaint: [Clearly describe the issue you are facing, providing specific details such as dates, transaction amounts, and any relevant reference numbers. Be concise but thorough in explaining the problem.]

Previous Attempts to Resolve: [Detail any previous attempts you have made to resolve the issue, including dates and the names of any bank representatives you may have spoken to.]

Expectations and Requested Action: [I expect a prompt and thorough investigation into this matter. Please rectify the issue and provide a written explanation of the steps taken to resolve it. If applicable, specify any compensation or remedial actions you are seeking.]

Attachments: [Include copies of relevant documents, such as transaction receipts, statements, or any communication with the bank.]

I appreciate your prompt attention to this matter. I believe in the professionalism of [Bank Name] and trust that you will address and resolve this issue to my satisfaction. I expect a response within [a reasonable timeframe, e.g., 14 days] from the date of this letter.

Thank you for your understanding and cooperation in resolving this matter.

Sincerely,

[Your Full Name]
[Your Signature]

Note: Customize the letter according to your specific complaint, providing accurate details and maintaining a professional tone throughout.

Complaint Letter to Bank Sample Format

Complaint Letter To A Bank Manager About Wrong Statement #1

This is the letter to the bank manager about the wrong statement printed on your account. Although, in the digital era, changes for the errors happening are very few. If this will happen then you should have it verified again with the bank official and have it reconciled to the actual transaction that had happened. 

Date:

To,

Branch Manager _____________________

Bank Name _______________________

Address ____________________________

Subject: Complaint Letter to a Bank Manager about Wrong Statement

From,

Name __________________________

Address ____________________________

Dear Mada/Sir _____________________,

I am maintaining a current account in your bank at ________________ branch. My account number is ____________________. Today, While I going through the printed statement received from your bank. I received your current account, we noticed that one of the entries is missing. 

Kind request to have the missing entry be reflected in the statement and duly reconciled in the records of your bank. If there is any cooperation required from our end in this regard. 

Kindly do the needful.

Thanking You.

Yours Faithfully,

Name _______________________

Signature _______________________

Complaint Letter To A Bank Manager About Wrong Statement #1

Complaint Letter To Bank For Credit Card Charges #2

Letter of the Compliant Letter to Bank for credit card charges. We can either visit the bank to discuss the issue with the concerned official for this and explain the matter. Or sometimes, they may require a formal compliant letter from you in case the matter is a little complex. So, you should have to submit a letter explaining the whole issue. 

Date:

To,

Name ______________________

Address ___________________________

Branch Name _______________________

Subject: Compliant Letter to Bank for Credit Card Charges

From,

Name ____________________________

Address ___________________________

Respected ________________________,

I am _____________________. I am one of the Card Holder of your bank having credit card number __________________. I am writing this letter to complain about the charges being levied on my credit card. Amount of __________________ levied on my account. 

Kindly look into this matter and get the reserved to prevent the same in the future. 

Below are the details of the card:

Name ___________________

Card Number ___________________

Account Number ____________________

Bank Type ______________________

So, my account and solve my problem as soon as possible. 

Thanking You.

Name ____________________________

Signature ______________________________

Complaint Letter To Bank For Credit Card Charges #2

Complaint Letter To Bank For Unauthorized Transactions #3

This is the complaint letter to the bank for unauthorized transactions through the letter. These kinds of the letter help to bank to do the needful regarding a transaction that was not authorized by the bank clients and to investigate the cause of such problems to prevent similar complaints in the future. 

Date:

To,

Name __________________________

Address ________________________

Subject: Complaint Letter to bank for unauthorized transactions

From,

Name ____________________________

Address __________________________

Respected ________________________,

This letter is regarding the message that I received which I was not withdrawn from my account. As I am one of the bank holders that an amount has been debited from my account of ___________________.

I wish to bring to your notice that an amount of _____________ has been debited from my account on ____________ not executed by me. 

My account details are mentioned below:

Name ____________________

Account Number ________________

Type of Account _______________________

And, also I am enclosing a copy of my accounts balance status which reflects the transaction number and other details for the fraud transaction.

I request you to take up this matter urgently to help me recover my money.

Yours Sincerely,

Name __________________________

Signature _________________________

Also See: 15+ Complaint Letter Format – Words To Write, Examples

Complaint Letter To Bank For Unauthorized Transactions #3

Complaint Letter To Bank Template – #4

If there is anything from the side of your bank that you may be unhappy about then being the customer of the bank you have got the right to raise your complaint about it. So, here is the sample template of the letter which can be used by you as a guide to writing this letter. 

Date:

To,

Name _________________________

Address _______________________

Subject: Sample Compliant Letter to Bank Template

From,

Name __________________

Address ________________

Dear __________________,

I am one of the customers of your bank for six years. This is the complaint letter to the bank during the account opening I mentioned that I need my ATM urgently as I have to do daily transactions from my account and taking out money from the ATM is easy. I told them that something was wrong with the bank system and I must fill my ATM form again. 

Below are the account details that mentioned:

Name _____________________

Account Number ________________

Account Type ____________________

I have mentioned the account details above and will be looking forward to hearing from you soon. Please look into the matter at your earliest and arrange my ATM card. 

With Regards,

Yours Sincerely,

Name ________________

Signature _____________________

Complaint Letter To Bank Template – #4

Bank customer service complaint letter

Compose a formal complaint letter to the bank’s customer service, outlining the issues faced, previous attempts to resolve, and expectations for resolution. Attach relevant documents and emphasize the need for prompt attention to the matter.

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date]

[Bank Customer Service] [Bank Name] [Bank Address] [City, State, Zip Code]

Subject: Customer Service Complaint – [Nature of the Complaint]

Dear Bank Customer Service,

I hope this letter finds you well. I am writing to express my dissatisfaction with the level of service I have received from your bank. My account details are as follows:

  • Account Holder’s Name: [Your Full Name]
  • Account Number: [Your Account Number]
  • Date of Incident: [Date]

Nature of the Complaint: [Clearly describe the issue you have encountered with the bank’s customer service, providing specific details. Include any relevant dates, names of customer service representatives involved, and reference numbers.]

Previous Attempts to Resolve: [Detail any previous attempts you have made to resolve the issue, including dates and the names of any customer service representatives you may have spoken to.]

Expectations and Requested Action: [I expect a thorough investigation into this matter. Please rectify the issue and provide a written explanation of the steps taken to resolve it. If applicable, specify any compensation or remedial actions you are seeking.]

Attachments: [Include copies of relevant documents, such as communication with customer service representatives or any supporting evidence.]

I appreciate your prompt attention to this matter. I believe in the professionalism of [Bank Name] and trust that you will address and resolve this issue to my satisfaction. I expect a response within [a reasonable timeframe, e.g., 14 days] from the date of this letter.

Thank you for your understanding and cooperation in resolving this matter.

Sincerely,

[Your Full Name]
[Your Signature]

Note: Customize the letter according to your specific complaint, providing accurate details and maintaining a professional tone throughout.

Bank Customer Service Complaint Letter

Bank error complaint letter

Compose a formal complaint letter to the bank addressing a significant error identified in your recent bank statement. Clearly outline the nature of the error, detail previous attempts to resolve, and express expectations for a prompt and thorough investigation and resolution.

[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

[Bank Manager’s Name]
[Bank Name]
[Bank Address]
[City, State, Zip Code]

Subject: Formal Complaint Regarding Bank Error

Dear [Bank Manager’s Name],

I trust this letter finds you well. I am writing to bring to your attention a significant error I discovered in my recent bank statement. The details of my account are as follows:

Account Holder’s Name: [Your Full Name]
Account Number: [Your Account Number]
Date of Error: [Date]
Nature of the Bank Error:
[Clearly describe the error you have identified, providing specific details such as incorrect transactions, amounts, and any relevant reference numbers.]

Previous Attempts to Resolve:
[I have made previous attempts to address this issue, including contacting your customer service on [specific dates] and providing the reference numbers of those interactions. Unfortunately, the matter remains unresolved.]

Expectations and Requested Action:
[I expect an immediate and thorough investigation into this matter. Kindly rectify the error promptly and provide a written explanation of the steps taken to resolve it. If applicable, specify any compensation or remedial actions you are seeking.]

Attachments:
[Include copies of relevant documents, such as the erroneous bank statement, and any communication with the bank regarding the issue.]

I appreciate your immediate attention to this matter. I believe in the integrity of [Bank Name] and trust that you will address and rectify this error promptly. I expect a response within [a reasonable timeframe, e.g., 14 days] from the date of this letter.

Thank you for your understanding and cooperation in resolving this matter.

Sincerely,

[Your Full Name]
[Your Signature]

Bank Error Complaint Letter

Bank complaint letter Email format

Compose a formal complaint email to the bank manager addressing a specific issue, providing details of the problem, previous attempts to resolve, and expectations for resolution. Express the need for prompt attention to the matter.

Subject: Formal Complaint Regarding [Nature of the Complaint]

Dear [Bank Manager’s Name],

I trust this email finds you well. I am writing to bring to your attention a significant issue I have encountered with [Bank Name]. My account details are as follows:

  • Account Holder’s Name: [Your Full Name]
  • Account Number: [Your Account Number]
  • Date of Incident: [Date]

Nature of the Complaint: [Clearly describe the issue you have encountered, providing specific details such as dates, transaction amounts, and any relevant reference numbers.]

Previous Attempts to Resolve: [I have made previous attempts to address this issue, including contacting your customer service on [specific dates] and providing the reference numbers of those interactions. Unfortunately, the matter remains unresolved.]

Expectations and Requested Action: [I expect an immediate and thorough investigation into this matter. Kindly rectify the issue promptly and provide a written explanation of the steps taken to resolve it. If applicable, specify any compensation or remedial actions you are seeking.]

I appreciate your immediate attention to this matter. I believe in the integrity of [Bank Name] and trust that you will address and rectify this issue promptly. I expect a response within [a reasonable timeframe, e.g., 14 days] from the date of this email.

Thank you for your understanding and cooperation in resolving this matter.

Sincerely,

[Your Full Name] [Your Contact Number]

Bank Complaint Letter Email Format

letter of complaint to the bank manager

Draft a formal letter of complaint to the bank manager expressing dissatisfaction with the service, providing details of the issue, outlining previous attempts to resolve, and specifying expectations for prompt action and resolution.

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date]

[Bank Manager’s Name] [Bank Name] [Bank Address] [City, State, Zip Code]

Subject: Formal Complaint Regarding [Nature of the Complaint]

Dear [Bank Manager’s Name],

I hope this letter finds you well. I am writing to express my dissatisfaction and disappointment with the service provided by [Bank Name]. The details of my account are as follows:

  • Account Holder’s Name: [Your Full Name]
  • Account Number: [Your Account Number]
  • Date of Incident: [Date]

Nature of the Complaint: [Clearly describe the issue you have encountered, providing specific details such as dates, transaction amounts, and any relevant reference numbers.]

Previous Attempts to Resolve: [I have made previous attempts to address this issue, including contacting your customer service on [specific dates] and providing the reference numbers of those interactions. Unfortunately, the matter remains unresolved.]

Expectations and Requested Action: [I expect an immediate and thorough investigation into this matter. Kindly rectify the issue promptly and provide a written explanation of the steps taken to resolve it. If applicable, specify any compensation or remedial actions you are seeking.]

Attachments: [Include copies of relevant documents, such as communication with customer service representatives or any supporting evidence.]

I appreciate your prompt attention to this matter. I believe in the professionalism of [Bank Name] and trust that you will address and resolve this issue to my satisfaction. I expect a response within [a reasonable timeframe, e.g., 14 days] from the date of this letter.

Thank you for your understanding and cooperation in resolving this matter.

Sincerely,

[Your Full Name]
[Your Signature]

Letter of Complaint to the Bank Manager

Complaint letter for unauthorized bank charges

Compose a formal complaint letter to the bank manager addressing unauthorized charges on your account. Clearly outline the details of the unauthorized transactions, specify previous attempts to resolve the issue, and request prompt action for investigation, rectification, and an explanation of preventive measures to avoid future occurrences.

Also Read: 16+ IBPS PO Letter Writing Format, Templates, Tips For Exams

[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]

[Bank Manager’s Name]
[Bank Name]
[Bank Address]
[City, State, Zip Code]

Subject: Complaint Regarding Unauthorized Bank Charges

Dear [Bank Manager’s Name],

I trust this letter finds you well. I am writing to bring to your attention a matter of significant concern regarding my bank account with [Bank Name]. The details of my account are as follows:

  • Account Holder’s Name: [Your Full Name]
  • Account Number: [Your Account Number]
  • Date of Unauthorized Charges: [Date]

Unauthorized Charges Details: [Clearly list and describe the unauthorized charges, providing specific transaction details and amounts. Attach any relevant statements or documentation supporting your claim.]

Previous Attempts to Resolve: [I have made several attempts to resolve this issue by contacting your customer service on [specific dates] and providing the reference numbers of those interactions. Despite these efforts, the unauthorized charges persist.]

Expectations and Requested Action: [I expect an immediate and thorough investigation into this matter. Kindly rectify the unauthorized charges promptly and refund the amount to my account. Additionally, provide a written explanation of the steps taken to prevent such incidents in the future.]

Attachments: [Include copies of relevant documents, such as bank statements highlighting the unauthorized charges and any communication with customer service representatives.]

I appreciate your immediate attention to this matter. I believe in the integrity of [Bank Name] and trust that you will address and rectify this issue promptly. I expect a response within [a reasonable timeframe, e.g., 14 days] from the date of this letter.

Thank you for your understanding and cooperation in resolving this matter.

Sincerely,

[Your Full Name]
[Your Signature]

Note: Customize the letter according to your specific situation, providing accurate details and maintaining a professional tone throughout.

Complaint Letter for Unauthorized Bank Charges

FAQS for Complaint Letter to Bank – Check Sample, Tips, Examples

How should I structure a complaint letter to bank?

This Complaint Letter to Bank begin with a formal salutation, introduce the issue in a concise manner, provide details and evidence, and conclude with a clear request for resolution.

What information should be included in a complaint letter to bank services?

Specify your account details, describe the issue, In this Complaint Letter to Bank include relevant dates and transaction details, and highlight any previous attempts to resolve the matter.

Is it necessary to include evidence with a Complaint Letter to Bank?

Yes, attaching relevant documents such as bank statements, screenshots, or communication records can strengthen your case and help the bank understand the issue.

Can I send a Complaint Letter to Bank via email, or should it be mailed?

Complaint Letter to Bank, Both options are acceptable. Choose the method that aligns with your preference and the bank’s communication preferences. Ensure the subject line of the email is clear.

What tone should be maintained in a complaint letter to bank?

Complaint Letter to Bank Maintain a professional and respectful tone. Clearly express your concerns and expectations without using offensive language.

Most of the complaint details were mentioned in Complaint Letter to Bank. And, also you can refer to the How to write complaint letter to bank about cash withdrawal. If have any doubts mention them in the comments. You have may also follow us on our Pinterest Page for more updates. 

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